Returns & Exchanges Policy

We want you to be completely satisfied with your purchase; if your gift basket arrives damaged or incorrect, you may return it within 30 days for a full refund or replacement. Please note that due to the perishable nature of some items, certain food products must be reported within 48 hours of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email or our online portal with your order number and a brief description of the issue.

• 2.
  Document the Issue

  For damaged or incorrect items, please attach a clear photograph to your request to help us expedite the verification process.

• 3.
  Pack and Ship

  Once approved, securely pack the items in their original packaging and use the prepaid shipping label provided by our team.

• 4.
  Receive Your Refund

  After we receive and inspect your return, we will process your refund to the original payment method within 5 to 7 business days.